The Training

What the session covers, how it's delivered, and what your team will leave knowing.

Format at a glance

3.5–4
Hours

Interactive, not a lecture. Includes live Q&A throughout.

<10
Ideal group size

Keeps everyone engaged. Larger teams can be split across two sessions.

Online
or In-person

Delivered wherever works for your team — including international.

1
Trainer. Always.

Stuart delivers every session personally. No associates, no recordings.

What the session covers

Every session is tailored to your business — your sector, your retailers, your actual challenges. The core curriculum covers the following areas, with real-life examples and live discussion woven throughout.

After the session, attendees receive the slide deck and access to Stuart for follow-up questions.

01

What GSCOP is and why it exists

The history and purpose of the Code, the role of the Groceries Code Adjudicator, and how it fits within UK competition law.

02

Which retailers are designated and who is covered

All 14 designated retailers, what triggers GSCOP protection, and why location of the supplier is irrelevant.

03

The rules in plain language

Deductions, retrospective changes, delisting procedures, promotional demands, forecasting obligations and more — what the Code actually says, and what that means in practice.

04

Recognising when GSCOP is being breached

Real scenarios from supplier experience. How to spot the difference between hard commercial pressure and a genuine Code violation.

05

How to raise a concern — and with whom

The options available: internal escalation, the GSCOP contact at the retailer, and the GCA. When and how to use each route.

06

Using GSCOP knowledge in negotiations

Not just compliance — how to use your knowledge of the Code to negotiate more confidently and protect your margins.

Additional training available

GSCOP sits within a broader landscape of commercial compliance obligations.

Competition Law

A 90-minute session covering the Competition Act 1998 and Bribery Act 2010 — essential for senior commercial and leadership teams in the grocery sector.

EU Unfair Trading Practices

If your business supplies into EU markets, EU Directive 2019/633 creates parallel obligations. Training available through our sister site — utptraining.eu

Who attends?

Sessions are regularly attended by people at every level of the supplier business.

Senior leadership

CEOs, MDs, Commercial Directors, COOs and board members who need to understand the strategic and compliance implications of GSCOP.

Commercial teams

Sales Directors, KAMs, NAMs and category managers who negotiate with buyers every week and need to know exactly where the boundaries are.

HR & People

Heads of People and HR Directors responsible for ensuring their business meets its obligations and staff understand the regulatory environment.

Finance & Legal

Finance Directors, controllers and legal teams handling deduction disputes, contract reviews and compliance reporting.

Operations & Supply Chain

Logistics and supply chain managers who are frequently in the firing line for retailer-imposed charges and penalties.

International suppliers

Companies based outside the UK who supply UK designated retailers. GSCOP applies in full regardless of where you are located — and many overseas suppliers don't know it.

"The session is going to bring massive value to the business going forward. I reckon we have some immediate wins that will more than pay for the training."

COO — Multinational Grocery Brand & Private Label Manufacturer

Ready to get your team trained?

Get in touch and Stuart will come back with a tailored proposal for your business.

Book a Session